INDIVIDUAL TRAVELERS AND FAMILIES
13 days or more notice 100% refund, 8 days to 12 days notice 50% refund.
Less than a week (7 days), no refund, pay in full.
TRAVEL AGENCY ORGANIZED TOUR GROUPS
30 days or more notice 100% refund. Less than 30 days notice, no refund, pay in full.
CANCELLATION BY EMAIL OR FAX ONLY
Fax: (506) 2442-8701
We provide free airport shuttle service for arriving and departing flights from 5:00 AM until 11:00 PM. Our late night airport shuttle from 11:00 PM until 5:00 AM cost $25. We also provide a free pickup shuttle at the Alajuela car rental area, Hampton Inn, Holiday Inn and Grayline bus terminal. A drop off shuttle to this same area is $20. We need your complete flight info for the airport shuttle.